Privacy Policy

Reason for privacy policy:

It is our desire to communicate to you that we follow the federal Health Insurance Portability and Accountability Act (HIPPA) Laws written to protect the confidentiality of your health information. The changes in the evolution of computer technology that is used in healthcare has prompted the government to seek a way to standardize and protect the electronic exchange of health information. TestSmarter Inc. respects your privacy, understanding that your personal health information is sensitive. We will not disclose your information unless you tell us to do so, or unless the law authorizes or requires us to do so. HIPPA protects the privacy of the health information we create and obtain in providing our care and services to you.

For example, your protected health information includes our test results, diagnosis, treatment, health information from other providers, and billing/payment information related to the services. Federal and state laws allow us to use and disclose your protected health information for purposes of treatments and health care operations. State law requires us to get authorization to disclose this information for payment purposes.

Notice of Privacy Practices:

This notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please read carefully.

Examples of use and disclosure of protected health information of treatment, payment, and health operations.

For Treatment:

Information obtained by TestSmarter Inc. or members of our health care team will be recorded in your medical records and may be used to help decide what care is right for you. We may also provide information to others providing you care. This helps by staying informed about your healthcare.

For Payment:

When we request payments from your health insurance plan, they need information about your care. Information provided may include but is not limited to diagnosis, procedures performed, and recommended care.

For Health Care Operations:

We use your medical records to assess quality and improve service

  • We may use and disclose medical records to review qualifications or performance of our healthcare providers, and to train our staff.
  • We may contact you by telephone, letters, or email to remind you about appointments and give you information about treatment alternatives or other health related benefits/services.
  • We may use and disclose information to conduct or arrange services, including: accounting, legal, risk management, and insurance services.

Your Health Information Rights:

The health and billing records we create and store are property of TestSmarter Inc. The protected information in it however, generally belongs to you. You have the right to:

  • Receive, read, and ask questions about this notice.
  • Ask us to restrict certain uses and disclosures. You must deliver this request in writing to us. We are not required to grant this request, but we will comply with any requests granted.
  • Request and receive a paper copy of the most current Notice of Privacy Practice for protected Health Information.
  • Request that you be allowed to see and get a copy of your protected health information. You may make this request in writing.
  • Have us review a denial of access to your health information-except in certain circumstances.
  • Ask us to change your insurance information/ You may give us this request in writing or with a phone call.
  • You may write a statement if disagreement if your request is denied. It will be stored in your medical record and included with any release of your records.
  • If you request information, we will give you a list of disclosures of your health information. The list will not include disclosure to third party payers. You may request this separately.

Our Responsibilities:

We are required to:

  • Keep your protected health information private
  • Give you this notice
  • Follow the terms of this notice

If you believe that your privacy rights have been violated, want more information, or want to report a problem you may discuss your concerns with any staff member. You may also deliver a written complaint to the Office Coordinator at our office. You may also file a complaint to the U.S. Secretary of Health and Human Services. If you complain, we will not retaliate against you.

Other disclosure and uses of the protected health information and healthcare operations include:

Notification of family members and others:

  • If you request, we may release information about you to a friend/family member who is involved in your sleep disorders treatment.
  • In case of emergency, we may tell your family or friend your condition, and that you are in the hospital.
  • We may disclose health information about you to assist in disaster relief if necessary. You have the right to object to this use, or disclosure of your information.
  • Ask that your health information be given to you by other means or at another location. Please give us a request in writing with a signature and date.
  • Cancel prior authorization to use or disclose health information by giving us written revocations. Your revocation does not affect information that has already been released or affect any action taken prior to revocation. Sometimes, you cannot cancel an authorization if its purpose was to obtain insurance.

We may use and disclose your protected health information without your authorization as follows:

  • For public and safety purposes as allowed or required by law:
    • To prevent or reduce a serious immediate threat to the health or safety of a person or the public
    • To prevent or control disease, injury or disability
  • With medical researchers:
    • If the research has been approved and has policies to protect the privacy of your health, we may also share information.
  • To the Food and Drug Administration:
    • Relating problems dealing with food, supplements, or products
    • To report suspected abuse or neglect to public authorities
  • For law enforcement purposes:
    • Such as when we receive a subpoena, court order, legal process, or you are the victim of a crime
  • For disaster relief purposes:
    • For example, we may share health information with the department of health. Other uses and disclosures of protected health information not in the notice will be made only as allowed or required by law or with your written authorization